Gaming is for fun — not stress. DC999 is committed to giving you a healthy and safe gaming experience.
At DC999, we believe gaming should be a source of fun — not financial stress or anxiety. That's why building a culture of responsible play across every DC999 platform is one of our top priorities. On this page, you'll learn how to play safely, what warning signs to watch out for, and how DC999 can help.
At DC999, you can set your own daily, weekly, or monthly deposit limits. This ensures you never risk spending beyond your budget.
Decide in advance how long you want to play each day. DC999 will automatically send you a reminder once that time is up.
If you're feeling tired or stressed, you can activate a Cooling-Off Period on DC999 for anywhere between 24 hours and 30 days.
If you feel your gaming is getting out of control, you can use DC999's self-exclusion feature to close your account for anywhere from 6 months to permanently.
At DC999, you can view a full, detailed history of all your gaming activity — time spent playing, amounts wagered, all presented with complete transparency.
DC999 has connections with specialist counselling organisations. If you need help, we'll point you in the right direction.
Responsible play means enjoying gaming while staying fully in control — financially, mentally, and in terms of your time. The core principles of responsible play at DC999 are:
DC999 believes that a happy, safe player is our greatest long-term asset. That's why fostering a culture of responsible play is a core part of how we do business.
Gaming at DC999 is strictly for players aged 18 and above. DC999 has put a number of measures in place to protect minors:
Date of birth and identity are verified at registration. Anyone under 18 will not be able to complete the sign-up process.
Full identity verification is required before your first withdrawal — a national ID or passport will be needed.
Parents can install parental control software on their devices to restrict access to DC999.
If underage use is suspected on any account, DC999 will investigate immediately and suspend the account if necessary.
Gaming addiction doesn't happen overnight — it builds gradually. The warning signs below mean it's time to take notice:
DC999 gives you a range of tools to help you stay in control of your gaming. See the table below for details:
| Limit Type | Description | Takes Effect | Status |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount in BDT | Immediate | Active |
| Weekly Deposit Limit | Maximum total deposit amount within a 7-day period | Immediate | Active |
| Monthly Deposit Limit | Monthly Maximum Deposit Limit | Immediate | Active |
| Session Time Limit | Maximum Continuous Play Duration | Immediate | Active |
| Cooling-Off Period | Breaks from 24 hours up to 30 days | Immediate | Active |
| Self-Exclusion | Account closure from 6 months to permanent | Within 24 hours | Active |
If gaming feels like it's getting out of control, activating self-exclusion is the most effective step you can take. On DC999, it's completely free and easy to do:
Log in to DC999 and go to Account Settings.
Go to Settings and look for the "Responsible Gaming" option.
6 months, 1 year, 5 years, or permanent — choose what works best for you.
Once self-exclusion is confirmed, your account will be fully closed within 24 hours.
You can also activate self-exclusion by contacting DC999 Support directly — at any time.
During self-exclusion:
DC999 wants every player to have a healthy and enjoyable experience. Following these habits will keep gaming fun at all times:
DC999 doesn't just follow the rules — we are committed to being a platform you can trust. Our pledges:
Set your limits and enjoy a better gaming experience — DC999 is always here for you.