Please Note: By using DC999, you agree to this Privacy Policy. If you have any
questions, please reach out to our support team.
Key Features
DC999's Commitment to Protecting Your Data
SSL Encryption
All your data on DC999 is secured with 256-bit SSL encryption. Everything from payment details to login credentials is transmitted through secure channels.
KYC Verification System
Dc999 follows a secure KYC process to verify user identity. Your documents are used solely for verification purposes and are never shared elsewhere.
No Data Shared with Third Parties
DC999 never sells your personal data to third parties. Information is not shared with any external organization unless required by law.
Secure Data Storage
Your data is stored on secure servers. Regular security audits and updates keep the risk of data breaches as close to zero as possible.
Cookie Controls
You have full control over how cookies are used on the DC999 website, including the option to disable non-essential tracking cookies.
Right to Erasure
After closing your account, you may request that your personal data be deleted. DC999 removes data once the legally required retention period has ended.
1 Introduction & Purpose
DC999 (referred to as "we", "the platform", or "DC999") takes your privacy seriously. This Privacy Policy explains what information DC999 collects, how it is used, and the steps taken to keep your data secure.
By using the DC999 website and services, you are considered to have agreed to this Privacy Policy. If you object to any part of this policy, we recommend that you discontinue using DC999's services.
This Privacy Policy is written in English and applies to users in Bangladesh. It may be updated at any time — any changes will be communicated on this page.
DC999 only collects information that is strictly necessary to deliver its services. Collecting excessive or unnecessary data goes against our policy.
2 What Information Is Collected
DC999 collects three categories of information: personal identity, transactional, and technical data.
2.1 Personal Information
- Full name, mobile number, and date of birth.
- National ID or passport details (for KYC verification).
- BKash, Nagad, or Rocket mobile number (for payments).
2.2 Transaction Information
- Deposit and withdrawal history.
- Record of gaming activity.
- Bonus and promotion usage details.
2.3 Technical Information
- IP address and device type.
- Browser information and operating system.
- Login time and location data.
- Cookie and session data.
Warning: DC999 will never ask for your password, OTP, or payment PIN over the phone or by email. If you receive such a request, contact our support team immediately.
3 How Your Information Is Used
DC999 uses the information collected solely for the following purposes:
| Purpose |
Data Used |
Basis |
| Account Creation & Management |
Full name, mobile number, date of birth |
Contractual Requirements |
| Identity Verification (KYC) |
National ID, Passport |
Legal Obligations |
| Payment Processing |
Mobile Banking Number |
Contractual Requirements |
| Fraud Prevention |
IP, device, and transaction history |
Legitimate Interests |
| Customer Service |
Contact Information |
Contractual Requirements |
| Promotional Offers |
Gaming Preferences & History |
Consent |
DC999 does not sell your data to any advertising agency or marketing company. If you wish to opt out of promotional communications, please let our support team know.
4 Data Sharing & Third Parties
DC999 shares information with third parties only in very limited circumstances. Your data is never disclosed externally except in the following cases:
- Payment Processors: To process transactions via payment gateways such as bKash, Nagad, and Rocket.
- Game Providers: For managing games with licensed game companies.
- Legal Authorities: To comply with court orders or government directives.
- Audit Body: For security verification and compliance.
When sharing data with third parties, dc999 enforces strict non-disclosure agreements (NDAs). Your information is never sold or rented under any circumstances.
When transferring data to overseas servers or data centers, international data protection standards are strictly observed.
5 Cookie Policy
DC999 uses several types of cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and experience.
5.1 Cookie Types
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Performance Cookies: To improve website speed and usability.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: For traffic analysis and service improvement.
5.2 Cookie Controls
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some DC999 services to not function properly.
DC999 does not use any third-party advertising tracking cookies. Your browsing habits are never shared with advertising companies.
6 Data Retention Period
How long DC999 retains your data depends on the type of information and applicable legal requirements:
- Account Information: For the duration the account is active and up to 5 years after closure.
- Transaction Records: Up to 7 years, as required by law.
- KYC documents: 3 years after verification.
- Log File: Up to 1 year.
- Cookie Information: Until session ends, or a maximum of 30 days.
Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified from it.
7 Your Rights
As a DC999 user, you have several important rights regarding your own data:
Right to Access Information
You have the right to know what information DC999 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Deletion
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may object to the use of your data for specific purposes.
Data Portability
You may request a copy of the data we hold about you.
Right to Opt Out of Notifications
You may opt out of marketing communications at any time.
To exercise any of these rights, contact our support team. DC999 will respond to your request within 30 business days.
8 Technical Data Protection Measures
DC999 uses industry-standard technical measures to protect your data. The key security layers are outlined below:
- 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall Protection: Measures to prevent unauthorized access.
- Regular Security Audits: Audited by third-party security experts.
- Data Backup: Regular backups to prevent data loss.
- Anti-Fraud System: Real-time fraud detection.
DC999's security practices comply with international PCI DSS standards. Your payment information is kept under the highest level of protection.
9 Privacy of Children and Minors
DC999 strictly does not collect data from anyone under the age of 18.
Age verification is carried out at registration to prevent minors from accessing the platform.
If dc999 becomes aware that personal data of a minor has been collected inadvertently, the data will be deleted immediately and the associated account will be closed.
If a parent suspects their child is using DC999, please contact our support team immediately. We will take swift action.
10 Policy Changes & Contact
DC999 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the website and the updated date will be shown at the top of the page.
Continued use of dc999 after a policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.
For any privacy-related questions or complaints, please contact:
[email protected] — Our support team is available 24/7.
For written complaints, DC999 will respond within 7 business days. For urgent data protection incidents, an initial response will be provided within 24 hours.
Last Updated: January 2026
Next Review: July 2026
General Inquiries
No, dc999 never sells, rents, or exchanges your personal information. Any data shared with third parties is solely for service delivery and is governed by strict confidentiality agreements.
DC999 protects your data with 256-bit SSL encryption, firewall protection, and regular security audits, in full compliance with PCI DSS standards.
After account closure, data is retained for up to 5 years as required by law, then securely deleted. You may request early deletion if you wish.
Disabling essential cookies may cause core features like login and payments to stop working. However, turning off analytics and marketing cookies will not affect the site's main functionality.
Contact the support team to request data portability. DC999 will provide a copy of your data within 30 business days.
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